Returns & Exchanges
At Esas Beauty, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer 30-day returns on all eligible beauty and skincare items.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a brief reason for the request.
Prepare the Package
Carefully pack your items in their original packaging to ensure the products remain protected during transit back to our facility.
Print and Ship
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing